Privacy policy
Welcome to My Pet Gears. This Privacy Policy explains how we collect, use, and protect your Personal Information when you visit or make a purchase from our Site. We respect your privacy and are committed to safeguarding it in compliance with this policy.
Collecting Personal Information
When you interact with our Site, we collect information necessary to process your purchases, provide customer support, and improve your shopping experience. “Personal Information” refers to information that can uniquely identify you, including:
1. Device Information:
Web browser version
IP address
Time zone
Cookie information
Pages or products you view, search terms, and interactions with the Site
This information helps our Site function properly and allows us to optimize your shopping experience using analytics.
2. Order Information:
Name
Billing and shipping addresses
Payment information (e.g., credit card numbers)
Email address
Phone number
We use this information to fulfill your orders, process payments, arrange shipping, and communicate regarding your purchases or services.
Usage of Personal Information
Your Personal Information is used to:
Process orders and payments
Provide shipping and customer support
Send updates about products, services, and offers
Improve our Site functionality and offerings
Lawful Basis for Processing
For customers in the European Economic Area (EEA), we process Personal Information according to GDPR guidelines, including:
Performance of a contract (fulfilling orders)
Legal obligations
Protection of vital interests
Legitimate business interests
Retention of Personal Information
We retain your Personal Information only as long as necessary to provide services and meet legal, accounting, or reporting requirements.
Minors
Our Site is intended for users aged 18 and above. We do not knowingly collect Personal Information from minors. If you believe your child has submitted information, please contact us to request deletion.
Sharing Personal Information
We may share your Personal Information with service providers and third parties when necessary to provide our services, comply with legal requirements, or protect our rights.
Behavioral Advertising
We may use your information for targeted advertising. You can opt out of certain advertising services via the provided links or visit the Digital Advertising Alliance’s opt-out portal.
Cookies
We use cookies to enhance your experience and provide essential Site functionality. You can manage cookie preferences through your browser settings.
Do Not Track
We do not currently alter our data collection practices in response to “Do Not Track” signals from browsers.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in practices, legal requirements, or operational needs.
Contact Us
For questions, concerns, or more information about our privacy practices, please Contact Us.